Frequently Asked Questions

What exactly is DNS filtering?

DNS is how devices find websites. A filtering resolver refuses to give out the addresses of bad domains — adult sites, malware, phishing — so those sites simply can’t load. It’s the same basic approach used by family services like NextDNS and by most school networks.

Do I have to install anything?

No. You change one DNS setting on your home router and every device on your Wi-Fi is covered. There is no app to install on each phone and nothing for kids to uninstall.

Will it slow down our internet?

No. A DNS lookup takes milliseconds, and our resolvers are built for speed. If anything, blocked ad and tracker domains make pages load a little faster.

Can a determined kid get around it?

No filter is magic, and we won’t pretend otherwise. DNS filtering stops the casual and accidental exposure — which is most of it — and blocks the malware and scam layer for everyone. A technically determined teenager with a VPN is a parenting conversation, not a settings problem; our launch guide includes the honest version of this answer and the extra steps that help.

Does it work on phones away from home?

At home on your Wi-Fi, yes, automatically. Away from home, phones use mobile data and other networks; the launch guide includes the one-time per-device setting that keeps Penguin DNS working there too.

What do you do with our data?

We don’t sell lookup data — full stop. A family safety service has no business spying on the family it’s protecting.

When can I sign up?

The resolver service is in final preparation. Join the list and you’ll get the launch announcement, the setup guide, and launch pricing first.